Why Brands Choose TFC Over Big-Box 3PLs

Switching fulfillment providers is a big decision, and most brands don’t do it because they want a marginally lower rate. They do it because they’re tired of being a small account at a large warehouse that doesn’t have time for them. That’s the gap TFC was built to fill — a family-owned, privately held 3PL that’s been doing this since 1984 and still treats every client like it matters. Because it does.

A Dedicated Point of Contact — Not a Ticket Queue

When you work with TFC, you get a real person who knows your account, picks up the phone, and gets ahead of problems before they become your problem. No ticket numbers, no anonymous support inbox, no waiting days for an answer. Proactive and responsive isn’t a slogan for us — it’s how we keep clients for years.

Flexible Enough to Take On What Others Won’t

TFC is built on flexibility. We take on clients that other fulfillment companies turn away — unusual products, mixed B2C and B2B channels, big-box retail routing guides, Amazon FBA prep and FBM, Faire, and SPS Commerce. We’ve handled it, and we’ll build a workflow around how your business actually operates instead of forcing you into a rigid template.

Fast, Accurate, and Same-Day

Receiving is completed within 24 hours, so your inventory goes live quickly. Orders ship the same day, so your customers get their products fast and your reviews stay strong. Accuracy and attention to detail are the whole job — and after 40 years, we’ve built the processes to get it right.

The Technology You Need, Without the Distance

Our order management system gives you full, real-time visibility into inventory and orders, and connects to the tools you already use — Shopify, WooCommerce, ShipStation, OrderDesk, Amazon, Faire, and SPS Commerce. You get enterprise-grade tracking with the responsiveness of a partner who actually knows your name.

Compliance You Can Stand Behind

For food and beverage brands, our AIB International Consolidated Standards certification and FDA registration mean you’re storing and shipping in a facility that meets recognized food-safety standards — a level of compliance many smaller 3PLs can’t offer.

See the Difference for Yourself

The best way to understand the TFC difference is to talk to us. Get a quote and we’ll put together pricing built around your business — call 203-806-1635 or email info@fulfillmentcompany.com.