Meet the TFC Team

Fulfillment is a people business. The technology matters, but when something needs to happen fast — a rush order, a last-minute retail routing change, a question at 4:55 on a Friday — what actually saves the day is a person who knows your account and picks up the phone. TFC has been built around that team since 1984.

Experience That Shows Up in the Details

Our staff brings decades of combined experience across ecommerce (B2C), wholesale and retail (B2B), Amazon prep, and food-grade fulfillment. That experience is the difference between a warehouse that just follows instructions and a partner that catches the problem before it ships — a mislabeled carton, a routing-guide violation, an inventory count that doesn’t look right.

A Dedicated Account Manager, Not a Ticket Queue

Every TFC client gets a direct point of contact who knows your SKUs, your channels, and your quirks — not a rotating support queue where you re-explain your account every time you call. Your account manager is proactive and responsive: you hear about issues from us before they become your problem, and the same person stays with your account long enough to remember last month’s context.

Operations & Warehouse

Behind every on-time shipment is a receiving, pick-pack, and shipping team that handles your product with care. Receiving is done within 24 hours so your inventory goes live fast, and orders ship the same day. From food-grade handling to kitting and custom packaging, our warehouse staff does the hands-on work that keeps your customers happy.

Want to Join the Team?

We’re always interested in hearing from people who take pride in getting the details right. If you’re looking for a hands-on role at a growing, family-owned fulfillment company in Cheshire, CT, we’d like to hear from you. Contact us — call 203-806-1635 or email info@fulfillmentcompany.com.