About TFC — A Family-Owned Fulfillment Partner Since 1984

For more than 40 years, The Fulfillment Company has helped brands get their products into customers’ hands accurately, quickly, and without the headaches that come with outgrowing your own stockroom. We’re family-owned, privately held, and based in Cheshire, Connecticut — and we still answer the phone when you call.

Our Story

TFC opened its doors in 1984, long before “3PL” was a household term. What started as a hands-on fulfillment operation has grown into a 50,000-square-foot warehouse serving 40+ ecommerce and B2B brands across the country and around the world. Through every change in how products are bought and sold — from catalog orders to Shopify carts to Amazon Prime — one thing hasn’t changed: we treat your inventory and your customers as if they were our own.

What “Personalized Fulfillment” Means to Us

A lot of fulfillment companies will quote you a rate. Fewer will give you a real person who knows your account by name. At TFC, every client gets a direct point of contact who is proactive and responsive — not a ticket number in a queue. We’re built on flexibility, which means we take on clients that bigger, more rigid warehouses turn away: unusual SKUs, mixed B2C and B2B channels, retail routing guides, and growing brands that don’t fit a one-size-fits-all box.

Built for the Way You Sell

Our order management system tracks every step of the fulfillment process and gives you full visibility into your inventory and orders in real time. We connect to the tools you already use — Shopify, WooCommerce, ShipStation, OrderDesk, Amazon (FBA prep and FBM), Faire, and SPS Commerce — so orders flow straight from your store to our floor. Receiving is done within 24 hours and orders ship the same day, keeping your products moving and your customers happy.

A Partner You Can Trust With Food and Beyond

TFC holds the AIB International Consolidated Standards for Food Distribution Centers certification and is registered with the FDA, so shelf-stable food and beverage brands can store and ship with confidence. Whether you sell snacks, supplements, apparel, subscription boxes, or hard goods, our team brings decades of combined experience to handling your product with care.

Let’s Talk

If you’re looking for a fulfillment partner that’s responsive, flexible, and genuinely invested in your growth, we’d love to hear from you. Contact us — call 203-806-1635 or email info@fulfillmentcompany.com.